Mechanical engineering companies have been waiting for these tools!
Machine breakdowns, dissatisfied customers and overworked fitters?
Cuse from a start-up in Heidenheim has the solution
Digitization for medium-sized businesses!
Medium-sized companies tend to look the other way when it comes to these terms. Immense effort, coupled with already well-rehearsed processes, are killer arguments for sustainable development. Digitization secures your position in the market and means more efficient processes, faster order processing and a larger order contingent. This inevitably leads to higher sales, satisfied customers and a strengthened company.
Merkle und Partner supports local start-ups
Everyone starts small. Success just needs good ideas, as the young entrepreneurs Philipp Reiner and Marvin Scharle and their team prove.
With the motto: "Strategic software for every person and every end device", the company supports the implementation of digital products and services in companies. Since 2015, their solutions have been generating added value every day - for customers worldwide.
Our team in Heidenheim has been developing software since 2015. Our goal is to develop sustainable solutions and implement innovative ideas.
We are very grateful for the support of Merkle & Partner. Therefore, we allow MP customers and interested parties free consulting and discounts on our projects!
Philipp Reiner, Managing Director
Sophisticated software for mechanical engineering
With the software "Cuse" you try to give tools to large, as well as medium-sized mechanical engineering companies. These tools bring a digital customer service in your company and facilitate the communication and maintenance of your products. Follow live with any device the maintenance, problems and communication with the customer!
No more inefficient assemblers, losing requests and servicing bad-tempered customers! Reduce internal service efforts up to 40% with Cuse*.
The goal of the software is to give a far-reaching support of your customers to your products. The application is divided into 3 areas:
- Administration Browser (application for your service staff)
- Customer app (individual customer app in your own design)
- Fitter app (Manages tasks and requests with offline function completely mobile)
Cuse offers:
- Shared mailbox (integrated with each mail server)
Chats and live video (for fast communication)
Individual customer app (with service workflows)
Product database (all information in one place)
Product usage data (with evaluation and optimization)
Service files and tasks (automatically combined in the app)
Interfaces (facilitated integration into existing systems)
In the cloud (automatic updates, no installation)
Encrypted data transfer (with authorization system and attack monitoring)
Here you can find the information brochure as PDF
GET FREE CONSULTATION NOW + MERKLE & Partner BENEFITS
Get in touch via the mail address below with the keyword: "Digitization". We will get in touch with you promptly and place you efficiently.
Phone: +49 (0)7321 9343-0
E-Mail: info@merkle-partner.de